Top 4. 39 Reviews and Complaints about Spokeo. I had a few serious concerns. I was billed $1. 9. I did not order. I called their line and initially the nice lady was able to tell me she refunded my money. But that was not my only issue - because of this unwanted charge, it overdrew my bills account. And my bank then of course charged a severe overdraft fee. ![]() I then called the same number back. This is at about 6pm eastern time. Surprisingly again and again I got their voicemail saying to call during business hours, and then immediately after saying business hours are they are open 2. This is a Wednesday mind you. ![]() ![]()
This is what led to me using their internet . We left off with me needing to get back in contact with them the next day. Here is where it really went wrong. I do remember talking to first an Xavier, who did help at first but when I came back with a different question a little while later. Public records are fairly easy to get from just about any hall of records department for just a small fee. They offer court records, such as marriage, birth and death records and certificates, as well as more detailed background history. You may also receive a few free reports for signing up, depending on the offer at the time Overall, Intelius offers its users a pretty comprehensive service. Reports are easy to acquire, and detailed. He jumped on the chat for a minute but then abruptly stopped chatting with me and this random lady got on the chat. She was so unbelievably rude I don't understand how she could be employed in customer care. She immediately jumped on in the middle of a conversation and before I even was able to ask my question. She started very rudely and without warning, spewed anger towards me telling me the same thing again I had already figured out. She first said, without introducing herself at all that she was . She was not a manager. Who in the world was she? She never once let me ask the actual question I came back for. Did not even ask my question. I was just really taken aback by this coming from CS myself. Finally for some reason she again transferred me but without my asking - and I was back talking to the first supervisor who thankfully allowed me to speak and answered my question. I will tell everybody I know never, ever to use them or at least be cautious, and to beware about those charges.
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March 2018
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